Internet Explorer automatically stores (or caches) copies of Web pages that you access to a folder on the local hard disk. These copies are called temporary Internet files. The next time you access the same page in Microsoft windows xp, Internet Explorer can load the page from the local cache rather than having to connect to the Web server and download it again. This increases performance and decreases Internet traffic.
However, problems occur when the Temporary Internet pages cache is full. Resolving these browser problems is as simple as deleting the files in the Temporary Internet Files folder in Microsoft windows xp. Unfortunately, recognizing problems caused by a full Temporary Internet Files folder can be difficult. Here are some common warning signs of a full Temporary Internet Files folder:
■ An end user reports that he cannot use the Save Picture As command to save a graphics file to his hard disk as a JPEG or GIF, but the file can be saved as a BMP file. The file name might also appear as Untitled.
■ An end user reports problems viewing History files by date, or no data appears.
■ An end user reports that when he selects Source on the View menu to view the source for a Web page, the source code does not appear as expected.
■ An end user reports that when he visits the Windows Update Product Catalog website, he receives the message Cannot Display Page. (This happens because the user has an earlier version of the site control in his or her browser cache, and the cache is full.)
■ An end user reports that he gets unrecoverable errors (faults) when using Internet Explorer.
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