Microsoft Office Technical Support

Managing Temporary Internet Files in IE in Windows xp

Thursday, July 30, 2009

Internet Explorer automatically stores (or caches) copies of Web pages that you access to a folder on the local hard disk. These copies are called temporary Internet files. The next time you access the same page in Microsoft windows xp, Internet Explorer can load the page from the local cache rather than having to connect to the Web server and download it again. This increases performance and decreases Internet traffic.

However, problems occur when the Temporary Internet pages cache is full. Resolving these browser problems is as simple as deleting the files in the Temporary Internet Files folder in Microsoft windows xp. Unfortunately, recognizing problems caused by a full Temporary Internet Files folder can be difficult. Here are some common warning signs of a full Temporary Internet Files folder:

■ An end user reports that he cannot use the Save Picture As command to save a graphics file to his hard disk as a JPEG or GIF, but the file can be saved as a BMP file. The file name might also appear as Untitled.

■ An end user reports problems viewing History files by date, or no data appears.

■ An end user reports that when he selects Source on the View menu to view the source for a Web page, the source code does not appear as expected.

■ An end user reports that when he visits the Windows Update Product Catalog website, he receives the message Cannot Display Page. (This happens because the user has an earlier version of the site control in his or her browser cache, and the cache is full.)

■ An end user reports that he gets unrecoverable errors (faults) when using Internet Explorer.

Read more on Microsoft windows XP>>>

Configure the Home Page of Internet Explorer in Windows xp

Configure the Home Page of Internet Explorer in Windows xp

Friday, July 24, 2009

A home page is the website that opens automatically when you start Internet Explorer. You can customize the home page in the following ways:

Type an address - You can type any URL in the Address box to use that URL as the home page.

Use Current - This option sets the home page to the page that Internet Explorer is currently displaying. This option is available only if Internet Explorer is open.

Use Default - This option sets the home page to Note, however, that on some computers, the computer manufacturer may have changed the default home page to another URL.

Use Blank- This option configures Internet Explorer to not display a home page at all. This is useful if you connect to the slow Internet with a dial-up link and do not want to wait for the home page to download each time you connect.

More on Windows xp help and support>>

Troubleshooting Encryption Issues and Corrupted Files in Windows xp

Troubleshooting Encryption Issues and Corrupted Files in Windows xp

Wednesday, July 22, 2009

Troubleshooting Encryption Issues

Issues with EFS are generally caused by conflicts with domain policies, lost certificates, or windows xp reinstallations. To troubleshoot EFS issues in Microsoft windows xp, remember the following:

  • You cannot encrypt compressed resources, nor can you compress encrypted resources.
  • Only the user who encrypted the resource or a user account equipped with a recovery agent certificate at the time the resource was encrypted can access the resource. If you can obtain a copy of one of the certificates, you can reestablish access; otherwise, the resource is lost. But still if you need Microsoft support you can leave me a comment or you can ring at 1800602586.

Troubleshooting Corrupted Files

Occasionally, files can become corrupted. Corruption can occur when a user shuts down a computer or application unexpectedly, when file system problems occur, or even due to malicious activities such as viruses. To verify that files are not corrupt, do the following:

  • Run Chkdsk on the volume to verify its integrity.
  • Try to copy or move the affected resources to another location or volume.
  • Attempt to access the resource with an application, such as Notepad.
  • Check for viruses with a third-party virus scanner and spyware blocker.
More on Microsoft windows xp>>

How to configure disk quotas and enforce quota limits for all users in Windows xp

Wednesday, July 15, 2009

To configure disk quotas and enforce quota limits for all users in Microsoft windows xp, follow these steps:

1. In Windows Explorer, right-click the volume (C, D, and so on) that you want to enforce quota limits on, and then select Properties.

2. Select the Quota tab. If the Quota tab does not exist, either you did not select the root of the volume, the volume is not formatted with NTFS, or you are not a member of the Administrators group.

3. Select the Enable Quota Management check box.

4. If you want to limit the disk space provided to users, select the Deny Disk Space to Users Exceeding Quota Limit check box. If you just want to use disk quotas to monitor disk usage for users, do not select this option.

5. Select the Limit Disk Space To option and configure the default quota limit and warning level. You can also select whether Windows adds an event to the Windows Event Log when users exceed their quota or their warning level.

6. Click OK to enable disk quotas. There will be a short delay while Windows XP Professional scans the volume and builds the quota information.

If you click Quota Entries on the Quota tab, you can view the amount of space used, quota limit, and warning level for each user. New users on the volume receive the default quota limit. Quota limits can be modified on a per-user basis, including the ability to assign no quota limit to particular users.

Users do not receive a message when they exceed their warning level or when they reach their quota limit. The drive simply acts as if it is full when the quota limit is reached.

The following are additional points concerning disk quotas:

  • By default, members of the Administrators group are not subject to disk quotas when they are enabled. However, you can enable quota limits for all users except the built-in Administrator account.

  • The user who installs a software program owns all files that are associated with that program. Make sure that the amount of space used by applications that the user may install is included in the user’s quota limit.

  • You cannot delete a quota entry for a user who owns files and folders on the volume. You must delete, take ownership of, or move the files and folders before you can delete the quota entry.
More on Windows XP>>